Pensions Administrator

Job Title: Pensions Administrator

Location: Amersham with hybrid working

Salary: £26,250 per annum

Job Type: Permanent, Full Time

About the role:

Are you looking for a role which incorporates numerical and customer service skills?

Do you want to study towards professional qualifications? If so, the world of pensions could be for you.

As a pensions administrator you will look after members of pension schemes across all aspects of their pension journey; when they join the scheme, when they retire and take their benefits or when they transfer to another pension scheme, and you will answer all manner of queries.

A large part of the role involves calculating pension benefits and communicating with members, so you should be comfortable with numbers and excel spreadsheets, and talking on the phone. You will work as part of a team of more experienced administrators dealing with enquiries from our clients, financial advisers, employers and HMRC.

You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels.

Key Responsibilities Include:

• Drafting administration reports — Collating data and producing reports for clients.
• Member record maintenance — Updating salary data, addresses, marital status, and other personal details to ensure accurate benefits.
• Ensuring compliance — Interpreting scheme rules, following regulatory requirements, and supporting governance.
• Customer service delivery — Providing consistent, courteous, and accurate service aligned with SLAs.
• Financial administration - Preparing cash‑flow forecasts and working alongside our payroll and finance team to ensure pension benefits are paid out on correctly and on time.

About you:

This is an ideal role for someone who is looking to establish a career within a financial services organisation. Or you may have previous skills and work experience, within a pensions environment, that you can bring to this role.

The ideal person will:

• Have an enthusiastic and flexible approach to work,
• Be self-motivated in your professional and personal development
• Take ownership and responsibility for your own work
• Be able to follow instructions and procedures
• Have good IT skills and be proficient in Microsoft Word, Excel & Outlook.

Why Quantum:

Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients.

We offer a friendly place to work with flexible working hours, 24 days’ holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career.

What next?

If you are interested in applying for this role, please submit your CV.

Please note the closing date for applications is Saturday 8th August 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received.

Please click on the APPLY button to send your CV for this role.

Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.